Delivery & Local Collection

FROM JUNE 16TH UNTIL FEBRUARY 2023 ALL ONLINE ACTIVITY WILL BE SUSPENDED - AS I WILL BE TRAVELLING OVERSEAS

 

For any enquiries - please email me direct

janetschwizer@hotmail.com 

 

For LOCAL shopping - Heartfelt Garments will be available to purchase from Ella & Sunday - Shop 3/40 Gateway Drive, Noosaville, 4566.
Hours - Monday - Friday 10-4pm
Phone:(07) 5455 5656

ONCE WEBSITE RE-ACTIVATES as of FEB 2023

 

Processing your order. - 

Orders received between Mondays to Friday before 2pm will be processed that day for next day shipment. Orders will be processed within 48 hours, unless your order is placed on a weekend or public holiday. If for any reason Heartfelt is unable to fill your requested order you will be notified as soon as possible via email and we will make a payment reversal if payment has been processed.

If you require any items urgently - express postage needs to be selected.

 

 

Delivery

We use Australia Post Flat Rate Satchels. Once your order has been dispatched you will receive notification from Heartfelt. This will give you a tracking number you can check on www.eparcel.com.au . Parcels will be delivered Mondays to Friday between 9am – 5pm. If you would prefer not to include signing for delivery please advise. If you would like your garment sent in an overnight bag, please advise.

International Orders

We use Australia Post Airmail for International Orders. Delivery is made within 3 to 10 working days; however we cannot assume responsibilities for delays. Heartfelt will not be held responsible for any duties, tariffs or additional charges once the items have left Australia. Standard delivery satchels are used and goes by weight - up to 1kg $40 up to 2 kg $65.

BEFORE ORDERING SEND A QUICK EMAIL AS TO WHAT YOU WISH TO PURCHASE SO WE CAN ADVISE THE CORRECT POSTAGE CHARGE.

Once the goods are dispatched a tracking number will be emailed.